020 7846 0004 nicki@relativityim.com

more intelligent marketing

We help businesses create long-lasting, happy customer relationships, using data analysis, digital marketing and direct mail.

more intelligent marketing

We help businesses create long-lasting, happy customer relationships, using data analysis, digital marketing and direct mail.

Hello, we’re Relativity. We’ll help you to drive customer engagement and increase retention. 


Data Insight

Understand who your best customers are, where they are, their preferences and behaviours.

Customer Strategy

Build a customer journey that attracts, engages and retains your ideal customers.


Connect with your customers through innovative, multichannel campaigns that deliver on user experience and ROI.

Direct Mail

We’ll manage your campaign from concept to delivery, including response handling and attribution.


Create highly relevant, highly targeted conversations – at scale. Using personalisation technology can rocket your results.

Systems Integration

Use APIs to integrate your systems and achieve better results, in shorter timeframes and with greater efficiency.


We are customer engagement specialists. A boutique agency who specialise in services to help you to attract, convert and retain customers. But that’s not all.

Our experience means that we focus on building long-lasting, happy customer relationships. Using data insight, creative campaigns and innovative technology, we’ll help you to grow and nurture a loyal, valuable customer base.

We work with companies across a broad range of sectors, including membership, financial, logistics, retail and lifestyle brands.

“We have a longstanding relationship with Nicki and Relativity. Their solution meets our requirements for last minute changes to products, services and rates, giving us total flexibility when communicating with customers.”

Manager, Global Logistics Company

“We’re delighted - both in terms of the activity, and the insight it delivered about our customers. The team was really committed to delivering on the objectives.”

Claire Round, English National Opera

“Nicki was always driving improvements in personalisation and variable data, and helped us to improve our fundraising effectiveness and donor retention.”

Samantha Lane, Gurka Welfare Trust

“Relativity’s knowledge in marketing and data management ensure that we identify and connect with our customers in the most timely, creative and engaging way.”

Katy Ingram, Feather & Black


Join the hundreds of smart marketers and business owners who are subscribed to our free monthly email. Drop your details in the box below.

Read our latest news

How to Reduce Direct Mail Postage Costs

How to Reduce Direct Mail Postage Costs

As the UK emerges from life under lockdown, businesses are shifting focus – from survival to revival. To revive sales, retaining customers – and recruiting new ones – remains a key objective. In fact, 70% of marketers identify sales leads and conversions as their...

read more


Is your data keeping you awake at night? Read how Relativity provided an-end-to-end solution for bedroom retailer Feather & BlackThe Challenge Family owned retailer, Feather & Black is famous for ‘creating bedrooms you love’. Yet their new Head of Marketing,...

read more

Let’s Start a Conversation

Pin It on Pinterest